Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

What is 70-271 exam?

Microsoft’s 70-271 test is designed to measure your ability to resolve end-user incident requests by configuring and troubleshooting the Microsoft Windows XP operating system. Upon passing this test you will become a Microsoft Certified Professional (MCP). Passing this test along with 70-272 will help you in achieving the MCDST certification.

Is 70-271 exam right for you?

This test prepares you for various job roles, which include: technical support specialists, PC support specialists, help desk technician and customer support representatives. If you would like to know more about the Windows XP Troubleshooting 70-271 test, please visit the Microsoft website.

The test is appropriate for you if you are working or want to work in a typically complex computing environment of medium-to-large organizations that use Microsoft Windows XP operating system. There are no specific prerequisites for this test, although it is recommended that you should have experience in using applications included with the Windows XP Professional and Windows XP Home Edition, such as Microsoft Internet Explorer, Microsoft Outlook Express and Microsoft Office Applications.

What to expect in 70-271 exam?

This test consists of Multiple Choice, Hot Area, Drag and Drop, Build list and reorder, and Build a Tree questions. The test can be adaptive and simulation questions might be asked. There are no Case study type questions. You will be required to attempt approximately 50 questions in 90 minutes. To pass, you need a score of 700.