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Exam 220-701: CompTIA A+ Essentials

What is 220-701 exam?

CompTIA’s A+ 220-701 Essentials Exam is one of two exams required to achieve the A+ 2009 certification as PC Support Technician. The exam is meant for entry-level computer professionals, such as desktop support specialists, remote administrators, and depot assemblers. This exam has no prerequisites and is designed for individuals with at least 500 hours in computer technology support. Users that attain the A+ 2009 Certification are usually referred to as a helpdesk technician, computer support professional, or IT technician.

The official domains of the exam are:

  • Hardware
  • Troubleshooting, Repair and Maintenance
  • Operating Systems and Software
  • Networking
  • Security
  • Operational Procedure


Successful candidates will understand computer technology fundamentals, as well as networking and security basics. 220-701 focuses more heavily on hardware support and troubleshooting
than previous iterations of the A+ Essentials exam. Additionally, the previous exam’s focus on soft skills and environmental concerns have been deemphasized and rolled into the single Operational Procedure domain. However, the exam will still ask 100 questions in traditional multiple choice and multiple answer format. The passing score for this exam is a 675 or better on a scale of 900.

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